Return Policy

Return Policy

Our 7-Day Easy Return Guarantee

At Daily Goods BD, we want you to shop with complete confidence. If you are not satisfied with your purchase, we are here to help.

1. Return Period: You have 7 days from the date of delivery to request a return.

2. Valid Reasons for Return:

Product is damaged or defective upon arrival.

Product is not as described (different color, size, or model).

Parts or accessories are missing from the package.

3. Conditions for Return:

The product must be unused and in the same condition that you received it.

It must be in the original packaging with all tags and labels intact.

4. Refund Process: Once we receive and inspect the item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed via bKash, Nagad, or Bank Transfer within 3–5 working days.

5. Shipping Costs: If the return is due to our mistake (wrong/damaged product), we cover the shipping. For change-of-mind returns, the customer bears the delivery charge.